FAQ

Frequently Asked Questions


At Greg Ferris Electrical, we are often asked by our clients how they can ensure their property is electrically safe. We've listed our most frequently asked questions about storm safety, generators, hazardous areas and seasonal electronic appliances. If you have another question, please don't hesitate to contact us.

  • Q. Can I do any small electrical work myself?

    A. Even if you think you know what to do and are tempted at possibly saving a few dollars, it is illegal in Queensland for anyone who isn't a qualified electrician to conduct electrical work. Not only is there a penalty of up to $40,000, the cost of you or someone you love losing their life is too great to risk it.


    You could be at risk of voiding your home and contents insurance by conducting DIY electrical work. As licensed electrical contractors, we are covered by public liability insurance with customer protection which is not assured for DIY work.

  • Q. What should I do to ensure my home is electrically safe during a storm?

    A. Living in Queensland, we all know how unpredictable the weather can be. When the wet season rolls around, it's important to be prepared for storms and flooding. To ensure your home is protected, you should do the following beforehand:


    Install safety switches & have them tested regularly

    Know where to turn off your power, gas & water supply should there be an emergency

    Turn off your solar power system, following the manufacturer instructions

    Switch off & unplug all electrical equipment, including outside TVs & non-fixed aerials

    Store all electrical equipment in a dry area

    Make sure your generator, if you have one, is working properly & has a changeover switch installed


    For more tips on how to be storm ready, check out this brochure from the Electrical Safety Office.

  • Q. What safety tips should I follow when hanging up Christmas lights?

    A. All electrical equipment, including Christmas lights, must meet safety standards and are to have an Australian certificate of approval before they are sold to consumers. If you are buying Christmas lights to decorate your house, ensure they are from a reputable dealer and avoid purchasing from an overseas retailer. Second-hand lights must be checked by a licensed electrician to make sure they are safe to use.


    Here are some tips to be aware of when you start decorating:


    • Use indoor lights for the indoors & outdoor lights for the outdoors
    • Don't alter or modify lights
    • Follow the manufacturer's instructions
    • Test your safety switch & smoke detector
    • Keep the lights away from children
    • Turn off outdoor lights during stormy or rainy weather
    • Ensure all outdoor connections are weatherproof
    • Always switch decorative lighting off before leaving your home or going to bed
  • Q. How do I safely use my generator?

    A. As most generators produce a high level of carbon monoxide, which, like electricity, cannot be seen or smelt, it is important that they are operated safely. If a generator is run incorrectly, this may cause a risk of electrocution, CO poisoning or ignition. To avoid these hazards, follow these simple rules:


    • Keep the generator outside at all times
    • Get a battery operated carbon monoxide alarm installed
    • Ensure that the generator is stored somewhere dry & protected from moisture
    • Dry wet hands before touching the generator
    • Plug any appliances directly into the generator or use a heavy outdoor-rated extension cord (rated in watts or amps)
    • Store fuel for generator in a labelled, non-glass safety container, out of the home & away from fuel burning appliances
    • Turn the generator off & let it cool down before refuelling
    • Never attempt to power the house wiring by plugging the generator into a wall outlet, otherwise known as backfeeding

    If you need to have the generator connected to the house wiring or power appliances, call our licensed electrical contractors.

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